Resume of Evans Winner

Phone: (720) 666-8803 | Address: 16359 West Tenth Avenue, Unit R4 Golden Colorado, 80401-3705 | evans.winner@gmail.com | Linkedin | Portfolio | Github | vCard

I like to make things better…

I have about twenty years of varied IT experience, but it was my time in a leadership position that taught me that what I really crave is the opportunity to analyze systems and processes and make them more productive, more efficient, easier, and more fun; and I deeply believe in the power of experimentation to facilitate that process. I am therefore looking to make a transition to an analytical role, especially something in process improvement, operations analysis or business analysis.

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Experience

Recent Employment History

Goodwill Industries of Denver | Westminster, Colorado

2019.03 — Pres.: IT Helpdesk Technician

Unfortunately, the executive team at Goodwill chose to dismantle the entire electronics recycling division (of which the refurbishment group were a part); but I was given the opportunity to transition to the IT department, doing Windows 7/10, MS Office, and NCR Counterpoint user support for our retail stores during a merger of the two Colorado Goodwill organizations (North and South, generally): Imaging PCs, troubleshooting, phone, in-person and Zendesk ticket-based support in an Office365, OneDrive, Active Directory environment. Projects include store manager PC refresh; store book scanning laptop initiative; IT inventory cleanup.

2018.09 — 2019.03: Lead Computer Refurbishment Technician

Lead for staff of five comprising the whole of the electronics lab (refurbishment) at an R2 certified computer refurbishment and recycling operation run by Goodwill.

2018.3 — 2018.09: Computer Refurbishment Technician

Refurbishing computers for resale online by Goodwill. Running diagnostics, testing components and interfaces, replacing faulty parts, checking RAM, CPU etc.; testing and wiping hard drives; cleaning and preparing items for resale. Also harvesting working parts from non-working systems and listing systems on eBay for sale. Caught up a two-month backlog of eBay listing in first six weeks of employment. Refurbished laptops (Eg. Macbook, Dell latitude (and other Dell) HP, Lenovo, Asus, etc.), All-in-ones (iMac), Cisco switches, desktops (Eg. Dell Optiplex, other Dell, HP, Lenovo), Dell servers (PowerEdge), monitors, keyboards and other misc. electronic items.

Pomeroy (Now Getronics) | Boulder, Colorado

2016.08 — 2018.03: Computer Tape Operator / Hands & Eyes Support

After my wife graduated from graduate school we were able to move back home to Colorado and I took about 18 months off to be with my one-year-old son. When I returned to work, IBM Midrange systems jobs being scarcer, I decided I needed to re-invent myself and find my way into more mainstream work. I started this at the Boulder IBM campus’ eight acres worth of raised-floor data center doing tier 1 H&E work: server reboots, inventories, escorts, cable checks, diagnostics, etc.

Sandia Laboratory Federal Credit Union | Albuquerque, New Mexico

2014.02 — 2015.02: IS System Administrator II

Project lead for major production system upgrade 2014–Feb 2015. Simultaneous hardware and OS upgrade (to 7.1 on Power 6) on approximately $500k production IBM i system including research, testing (system, applications, job and process flow) and coordination between Dev, Ops and QA.

2008.08 — 2014.02: IS System Administrator I

IBM i (aka. AS400 / iSeries) on Power Systems admin (3 physical systems).

Additional Experience

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AS400 / iSeries and Windows Server operations (Automatic Data Processing, Computer Operator, 2000‒2005, Bothell, Washington, and Sur La Table, Seattle, Washington, Computer Operator I and Computer Operator II, 2006-2007)); Windows and POS user support and Active Directory use (Sur La Table, 2006‒2007); customer service-intensive phone support for thinnet-based POS systems (closed 10 to 20 tickets per night) (ParTech (contracted from Teksystems), Boulder, Colorado, 1999‒2000); additional customer service experience in retail (seasonal at the busiest Barnes & Noble west of the Mississippi); desktop support, web design/maintenance and database maintenance for medical research labs (Center for Infectious Disease and Immunity and Tularemia Vaccine Development Contract, both at the University of New Mexico, School of Medicine, Department of Pathology, 2008‒2009); additional web design for small Internet start-up (idealstudios.com, now defunct, 1997‒2000); part time user support for Solaris and Mac in an academic setting (University of Colorado, Department of Music, 1999); stay-at-home parent (2015‒2016); and misc. fast food and grocery store work in my teens and early twenties.

Volunteer Experience

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2012.10 – 2014.02: Albuquerque Civic Chorus

Web design and maintenance. Fully redesigned, expanded and maintained the chorus web presence with regular updates per chorus leadership requests.

Education

University

Courseware

Additional online micro-courses

Certifications

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